Technical Information


The content relating to cabling registration is on the following webpages on the ACMA website:


Australian cabling standards

As a cabler, you need to be familiar with all the cabling rules and standards that apply to your work.

In addition to the Telecommunications Cabling Provider Rules 2014, you also need to understand and follow:

To view all cabling standards, codes and guidelines, see the Communications Alliance website


Cabling Provider Rules

The cabling industry is regulated by the Telecommunications Cabling Provider Rules 2014. If you are a

cabler, you need to follow these rules, known as ‘CPRs’.

The rules

Download Telecommunications Cabling Provider Rules 2014

If you have questions about these rules, contact us.

Summary of CPRs

This is a summary of the Telecommunications Cabling Provider Rules 2014.

CPRs promote safety and maintain network integrity through requirements including:

  • A registered cabler must perform telecommunications, fire, security and data industries cabling.
  • Cablers must have the right registration for the type of work they are doing: open, restricted or lift registration. For details, see Types of cabling registration.
  • Work must comply with the Wiring Rules - industry standard AS/CA S009:2020 Installation requirements for customer cabling
  • Telecommunications cabling must be separated from electrical cabling.
  •  After finishing a task, cablers must give their customers the signed Telecommunications cabling advice forms
  • Registered cablers must directly supervise an unqualified cabler's cabling work. The registered cabler must ensure the work complies with the wiring rules and must sign the Telecommunications cabling advice form.
  • Cablers must cooperate with and help ACMA inspectors and cabling auditors
  • Cablers must notify their registrar of any change of contact details within 21 days.
  • Cablers can receive a fine if they do not follow their registration conditions.

You can access the ACMA website or by sending an email to or by calling 1300 850 115.

Are you happy with the standard of cabling work being carried out?

In association with ACMA and other registrars, TITAB is encouraging cablers to report any non-compliant cabling.  To download the complaints form please click here

Communications Alliance was formed to provide a unified voice for the Australian communications industry and to lead it into the next generation of converging networks, technologies and services.

You can access technical information and technical standards from the Communications Alliance (formerly ACIF) website

AS/CA S009:2020 Installation requirements for customer cabling (Wiring Rules)

AS/CA S009:2020 specifies the rules cablers must follow for the installation and maintenance of fixed or concealed cabling that is connected to the telecommunications network. It does not cover cable installations in the carriers' networks. It is an updated version of the 2013 edition.

Click here to view the Wiring Rules


G649:2017 Cabling Existing Telecommunications Services in the Customer’s Premises for the nbn™


G649.1:2017 (.pdf, 1618 KB)
G649.2:2017 (.pdf, 1385 KB)

These instructions are designed as a guide to registered cabling providers (Cablers) attending the customer premises to migrate the existing customer services from the existing Telstra or Optus access network technology to the FTTP, FTTN. FTTB, FTTC and HFC nbn™ access network technologies.

It provides information on the preparatory steps for migrating the customer, identification of services and equipment, determining the most appropriate reconnection method and verification of the cabling work post-migration. It takes into account where there are ‘over-the-top’ (OTT) services such as personal medical alarms and security alarms for their continuing functioning once the cabling work has been completed.

Useful NBN documentation for  Registered Cablers, Builders & Developers

 The ACMA and Registrars, receive numerous calls from cablers related to the installation requirements for the NBN.  Please see the following links for some useful information:  

Lead-in Trenching Requirements – document includes information related to the lead-in requirements. 

nbn's authority to alter guide. Registered cablers are authorised to move, remove or alter nbn™ equipment in residential and small business premises.

The modifications carried out must adhere to nbn™ standards and be completed in accordance with nbn’s Authority to Alter guide for each of the technologies in the nbn™ Fixed Line network.


Pre-Install Request Fact Sheet -  information for builders, developers and authorised representatives of the ability to request a pre-install of NBN in-home equipment (prior to residents moving in once lock-up stage has been achieved). 

Regulatory Compliance Mark (RCM)

Regulatory Compliance Mark (RCM) is a graphic symbol indicating a supplier's claim that a product meets applicable regulatory requirements. Typical examples include electrical safety under State Electricity Acts - Electromagnetic Compatibility (EMC); and radio communications requirements under the Australian Radio Communications Act and New Zealand Radio Communications Regulations.

Click here for more details regarding the RCM

This document sets out the training pathways for persons wishing to become a registered cabling provider (cabler) under the Australian Communications and Media Authority (the ACMA) customer cabling regulatory requirements.This August 2020 edition updates the pathways with changes to the ICT10 Integrated Telecommunications Training Package that are now in the ICT Information and Communications Technology Training Package (Version 6.0).

Use of this document

This document is intended to be the primary information source for registered training organisations (RTOs), registrar organisations and cabler assessors to determine appropriate training pathways for candidates for cabling registration..

The charts can also be used by RTOs in determining which programs they will offer and the specific details of those programs.To download the full updated version of the document click here.

ACMA Online Complaint Form-Click here

All communications cabling work must be performed by a registered cabler. If a cabler is registered, they will have a card which proves that they can legally perform cabling work and must be undertaken in accordance with Australian Standard AS/CA S009:2013 Installation requirements for customer cabling (Wiring Rules).

The Wiring Rules define the technical requirements for the installation or repair of cabling that is connected to a telecommunications network.

The Wiring Rules also cover cabling practice sufficient to ensure that the installation or normal use of the cabling does not expose cablers or customers to any dangers and/or adversely affect the telecommunications network.

The ACMA does not regulate quality of work.

If a customer is unhappy with cabling work completed in the home or office, they should:

1. contact the Australian business or cabling provider; and

2. if a resolution cannot be reached, contact the Australian Communications and Media Authority ( ACMA).

The ACMA can only act if the cabler is not appropriately registered or if the wiring rules have been breached.

The matter can also be referred to the office of consumer affairs or fair trading in the relevant state or territory.

Any complaints about a cabler or cabling work should be reported to the ACMA.

There is an Online complaint form on the ACMA website for this purpose.

This form should be used to lodge a complaint about:

an unregistered cabler who is performing cabling work; or

non-compliant work that has been performed by a registered cabler.